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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelsey Martin

August 20, 2026

5  out of  5
rating by Kelsey Martin
"Truly great customer service. I can honestly say the agents here treat you like family and make sure to go above and beyond to make sure your taken care of. Thank you for all the help, especially to my agent Mr.Slay Rankin! Highly recommend! 👍🏼"
We responded:
"Wow, thank you for the 5-star review, Kelsey! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Billie Frankish

August 17, 2026

5  out of  5
rating by Billie Frankish
"We were so pleased with Kristy. She made recommendations based on our need. I never felt pressured or pressed and we saved money with the plan she helped us set up. She was friendly and easy to talk to. Thank you so much!"
We responded:
"Thank you for the 5-star review of Samantha Alberson’s team - we really appreciate your kind words! "
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gina dawson

August 17, 2026

5  out of  5
rating by gina dawson
"Staff is amazing!!"
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Felicia Abram

August 17, 2026

5  out of  5
rating by Felicia Abram
"Great"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agent! We appreciate your business."
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Justin Peterson

August 17, 2026

5  out of  5
rating by Justin Peterson
"She was very polite and helpful Mrs Brandy Fortenberry. Thank you for all your help sincerely the newlyweds"
We responded:
"Wow, thank you for the 5-star review, Justin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Derek Pisciotta

August 16, 2026

5  out of  5
rating by Derek Pisciotta
"Samantha was very helpful and thorough. Customer service was top notch. Ty Samantha"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julia Fortenberry

August 12, 2026

5  out of  5
rating by Julia Fortenberry
"Kristy was very helpful! She did not rush me to make a decision. She explained the policy very clearly. She was very nice. I felt very comfortable."
We responded:
"Julia, thank you for the amazing review! Our COLUMBIA insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Samantha Alberson, your State Farm Agent "
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Bonnie Branton

August 11, 2026

5  out of  5
rating by Bonnie Branton
"Ms. Kristy was very helpful and easy to work with. I highly recommend!"
We responded:
"Thank you so much for your kind review, Bonnie!  If you need insurance assistance, we are just an email or call away! - Samantha Alberson, your State Farm Agent   "
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Merlia Foster

August 6, 2026

5  out of  5
rating by Merlia Foster
"Very professional"
We responded:
"Thank you so much for the 5 stars, Merlia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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precious conerly

August 6, 2026

5  out of  5
rating by precious conerly
"very sweet"
We responded:
"precious, thank you for the amazing review! Our COLUMBIA insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Samantha Alberson, your State Farm Agent "
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Ashley Watkins

August 4, 2026

5  out of  5
rating by Ashley Watkins
"Kayleigh at the Columbia office was so helpful and kind. She helped me do everything I needed, and was the sweetest thing! She is an awesome lady!"
We responded:
"Thank you so much for the 5-star rating, Ashley! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Samantha Alberson "
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Jacqueline Coulter

August 3, 2026

5  out of  5
rating by Jacqueline Coulter
"Always appreciate the prompt service they offer."
We responded:
"Thanks so much for the amazing review, Jacqueline! We really appreciate your support here in COLUMBIA. Just reach out anytime if you need us - we’re here for you. "
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Sara Beth Bossier

August 3, 2026

5  out of  5
rating by Sara Beth Bossier
"Kristy helped save a lot of money on our auto insurance! definitely recommend!"
We responded:
"Hi Sara, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Samantha Alberson’s team.  Please reach out to us if any questions come up!  - Samantha Alberson’s Insurance Team "
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Le’Shecka Rawls

August 2, 2026

5  out of  5
rating by Le’Shecka Rawls
"Mr. Slay Rankin is the best!! He was so down to earth he even made me laugh in the process!!🤣 He explained everything to the fullest and helped me pick the best auto Insurance coverage for me and my new car!!! He also bundled my Home and Auto and got me an Amazing Deal!!! I left feeling like he had my best interest at heart and I am so Thankful for him and State Farm."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Jessica Olier

July 30, 2026

5  out of  5
rating by Jessica Olier
"I love her personality!!! She was extremely helpful and got us exactly what we were looking for. God knew I needed a friendly spunky attitude for some laughter yesterday and I’m so glad it was her. Thank u again I look forward to getting in touch soon."
We responded:
"Thank you so much for your kind review, Jessica!  If you need insurance assistance, we are just an email or call away! - Samantha Alberson, your State Farm Agent   "
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Michael Anderson

July 30, 2026

5  out of  5
rating by Michael Anderson
"Wonderful experience, very nice, kind and well appreciated the customer service from Natalie king."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mike Duncan

July 27, 2026

5  out of  5
rating by Mike Duncan
"Natalie was great help"
We responded:
"Hi Mike, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Samantha Alberson’s team.  Please reach out to us if any questions come up!  - Samantha Alberson’s Insurance Team "
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Lisa Collins

July 25, 2026

5  out of  5
rating by Lisa Collins
"I would like to recognize my State Farm representative Mrs. Kristy Williams for providing exceptional customer service. From the very beginning, she listened attentively to my concerns, treated me with genuine compassion, and went above and beyond to ensure all of my questions were answered. Her professionalism, patience, and commitment to helping me made the entire experience stress-free and reassuring. Mrs. Kristy instilled Hope in me which is something that I instill in families everyday. She is truly an asset to State Farm and I would highly recommend anyone to call and discuss insurance options with her. Thank you Mrs. Kristy."
We responded:
"Lisa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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chris ogle

July 23, 2026

5  out of  5
rating by chris ogle
"Mr. Slay at State Farm in Columbia, MS. was really quick to help, with very informative information. I highly recommend contacting him if you are in search of insurance.

Thank you, Mr. Slay, for your help.

Teresa Ogle."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency! We appreciate your business and look forward to taking care of you!"
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Cindy

July 22, 2026

5  out of  5
rating by Cindy
"My agent, Brandy, was very prompt in returning my call with a fantastic quote. The rate was excellent, and the overall customer service was outstanding. Highly recommend!""
We responded:
"Thank you so much for the 5 stars, Cindy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Bria Leshawn

July 22, 2026

5  out of  5
rating by Bria Leshawn
"They made the process of signing up super simple and easy, took the time to match benefits with me from a previous policy, and they even called to wish me a happy birthday. I’ve had nothing but good experiences with them, and anytime I need anything they are prompt!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tourqous Webb

July 16, 2026

5  out of  5
rating by Tourqous Webb
"I absolutely LOVE Slay!
He’s very promt. He takes the time, with patience to take care of all of my Insurance needs! He’s my personal Agent.
THANK YOU, Slay!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Lovell Watson

July 16, 2026

5  out of  5
rating by Lovell Watson
"The team was very courteous and walked me through every step of the process. Made me feel valued! I’m grateful to be apart of the family!!!"
We responded:
"Thank you so much for the 5 stars, Lovell! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Matthew Hart

July 14, 2026

5  out of  5
rating by Matthew Hart
"Been with them going on 3 years. Always quick to respond and friendly."
We responded:
"Matthew, thank you for the fantastic review! We’re always here to support you with your insurance needs in COLUMBIA. "
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Demitress Williams

July 13, 2026

5  out of  5
rating by Demitress Williams
"Ms. Kristy was an absolutely fantastic!! She was so diligent, knowledgeable, and kind. She kept in contact while I had an incident. She was right there when I was ready to start service. You have to love people and job dedication to show this kindness!!!"
We responded:
"Thank you for the fantastic review, Demitress! We are always here to help with your insurance needs here in COLUMBIA . "