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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Ramos

October 2, 2026

5  out of  5
rating by Terri Ramos
"Slay Rankin is absolutely phenomenal! I needed to get all of my insurance policies organized, and Slay took his time to walk me through everything. He didn't rush the process at all and made sure I fully understood my coverage. Best of all, he managed to save me money while getting everything perfectly in order. He is a rep. who genuinely cares and takes the time to do things right."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in COLUMBIA to know you had such a great experience with us. "
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Brandi Wilson

October 2, 2026

5  out of  5
rating by Brandi Wilson
"Wonderful customer service !!"
We responded:
"Wow, thank you for the 5-star review, Brandi! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mrs. Cresleonyta Thompson Minor

October 2, 2026

5  out of  5
rating by Mrs. Cresleonyta Thompson Minor
"As usual! Slay!! Is Slaying it.Very pleasant and professional. I’m so happy to have a great agent to work with whom went above and beyond to handle my problem. Thank you for choosing an agent like this in your business. Love everything about my experience ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vincent

October 1, 2026

5  out of  5
rating by Vincent
"Ive always had great rates with Samantha, very friendly to deal with."
We responded:
"Vincent, thank you for the fantastic review! We’re always here to support you with your insurance needs in COLUMBIA. "
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Shawn Gray

September 30, 2026

5  out of  5
rating by Shawn Gray
"Josh Bullock was very helpful and helped save a ton of money on my rate!!! Thank you!!!"
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Amanda Hilton

September 26, 2026

5  out of  5
rating by Amanda Hilton
"Friendliness goes along way providing customer satisfaction. From the receptionist Brandi answering the phone to Josh who provided me with auto and house insurance quotes, both were friendly and easy to talk with. I was very pleased with the response time too of getting my insurance quotes. It was a quick process and I would recommend the Columbia office for anyone looking for friendly reliable service. Thanks again for your dedication to customer service and satisfaction."
We responded:
"Thank you so much for the 5-star rating, Amanda! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Samantha Alberson "
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madisyn johnson

September 25, 2026

5  out of  5
rating by madisyn johnson
"I had a great experience working with Ms. Kristy! She helped me with my car insurance yesterday and made the entire process quick, easy, and stress-free. She was very kind, patient, professional, and made sure I understood everything before we finished. I truly appreciate her excellent customer service and willingness to help. Thank you so much, Ms. Kristy! I definitely recommend her to anyone needing assistance with their insurance."
We responded:
"Thank you for the 5-star review of Samantha Alberson’s team - we really appreciate your kind words! "
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Charles Pickard

September 25, 2026

5  out of  5
rating by Charles Pickard
"Kaitlen was great. Saved me lots"
We responded:
"Thank you so much for the 5 stars, Charles! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Adrian Clay

September 24, 2026

5  out of  5
rating by Adrian Clay
"Awesome insurance and great staff"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Paul Cunningham

September 23, 2026

5  out of  5
rating by Paul Cunningham
"Absolutely love the service given"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in COLUMBIA. "
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Shannon sledge

September 23, 2026

5  out of  5
rating by Shannon sledge
"Loved being able to do most everything from a text message and they were a phone call away if i had any questions! Had everything i needed done within minutes!!"
We responded:
"Hi Shannon, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Samantha Alberson, Your State Farm Agent "
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Johnny Brumfield

September 22, 2026

5  out of  5
rating by Johnny Brumfield
"Very professional, good person to talk with and very friendly and helpful. Thanks to you and the company."
We responded:
"Johnny, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Samantha Alberson and Team "
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Dan Stephensoii

September 18, 2026

5  out of  5
rating by Dan Stephensoii
"Working with Kristy on our home insurance was a breeze. She made it effortless, easy. Make sure to give her a call with all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Korri Coulter

September 17, 2026

5  out of  5
rating by Korri Coulter
"Josh is the best and is always a big help.!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Barbara Foles

September 17, 2026

5  out of  5
rating by Barbara Foles
"Excellent"
We responded:
"Barbara, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Samantha Alberson and Team "
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Wendy Eugenio

September 16, 2026

5  out of  5
rating by Wendy Eugenio
"Working with Kristi is amazing!! So helpful and friendly, she made my transition from my old insurance place to State Farm super easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Smith-Quinn

September 15, 2026

5  out of  5
rating by Amanda Smith-Quinn
"I love the state farm group of Columbia Ms they have been there for me and my family since day one have helped me through everything I have ever needed very friendly and caring"
We responded:
"Thank you so much for the 5 stars, Amanda! We truly appreciate your feedback and are always happy to help whenever you need us. "
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robin thomas

September 14, 2026

5  out of  5
rating by robin thomas
"Natalie was great. Very professional and accommodating."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in COLUMBIA. "
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Ricky Ballew

September 10, 2026

5  out of  5
rating by Ricky Ballew
"Wonderful"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Fallon Boykin

September 1, 2026

5  out of  5
rating by Fallon Boykin
"Kaitlin was absolutely wonderful and so quick with her help and getting me added on a policy! So kind and easy to deal with as well!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our COLUMBIA insurance team. "
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Mia Dobbs

September 1, 2026

5  out of  5
rating by Mia Dobbs
"Kristy was wonderful. Very knowledgeable and a woman of her word. She was very helpful and helped with all of our insurance needs."
We responded:
"Thank you so much for the 5-star rating, Mia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Benji Rials

September 1, 2026

5  out of  5
rating by Benji Rials
"Very professional and helpful would recommend to everyone"
We responded:
"Benji, thank you for the fantastic review! We’re always here to support you with your insurance needs in COLUMBIA. "
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Ruth Horton

August 28, 2026

5  out of  5
rating by Ruth Horton
"Christy is the best insurance agent I have ever worked with!"
We responded:
"Thank you so much for the 5 stars, Ruth! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Erica Shelton

August 24, 2026

5  out of  5
rating by Erica Shelton
"Great coverage and great customer service! Thank you Joshua Bullock."
We responded:
"Wow, thank you for the 5-star review, Erica! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Bailey Phillips

Bailey Phillips

August 24, 2026

5  out of  5
rating by Bailey Phillips
"State Farm has helped me tremendously with my car insurance and my house insurance! I can’t thank them enough! Such a great experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"