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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Leggett

January 30, 2026

5  out of  5
rating by Sarah Leggett
"Kaitlen is the most sweetest person and the most helpful person. She went above and beyond so thankful for her"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Samantha Alberson’s Team. "
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Donnie Galloway

January 28, 2026

5  out of  5
rating by Donnie Galloway
"Very warm and friendly atmosphere. Great customer service."
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feridy magee

January 27, 2026

5  out of  5
rating by feridy magee
"Great coverage. Amazing service. Even better agent. 💼✨ When you’re insured with people who actually care, it makes all the difference."
We responded:
"Thank you so much for the 5-stars, feridy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Leyton Terrell

January 27, 2026

5  out of  5
rating by Leyton Terrell
"Natalie was very nice and helpful, she made the process easy and took time to find all discounts available!"
We responded:
"Thanks so much for the fantastic rating, Leyton! We are so glad you had a positive experience with us here on State Farm Agent Samantha Alberson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Anna Pounds

January 20, 2026

5  out of  5
rating by Anna Pounds
"Josh was able to help me with everything I needed. We love doing business with everyone at State Farm!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dannell Clark

January 16, 2026

5  out of  5
rating by Dannell Clark
"Kristy was very business like and professional. She also made me feel comfortable during the application process. She was able to do the same coverage that l had with my previous insurance company for almost $50.00 a month less. So grateful she made the call to me."
We responded:
"Thank you for your kind review of State Farm Agent Samantha Alberson’s Team. We appreciate it! Thank you for the amazing review, Dannell! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Ellis Baylis Jr

January 16, 2026

5  out of  5
rating by Ellis Baylis Jr
"The people at this State Farm. Cares about the needs of people. They make sure you’re welcomed to the company. They make sure you’re satisfied with your coverage. They also check on you to make sure everything is ok with you. I’m recommending State Farm to everyone I know especially the branch I’m with"
We responded:
"Thank you for taking the time to leave such a great review, Ellis. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lady S S. Allen

January 13, 2026

5  out of  5
rating by Lady S S. Allen
"Kaitlyn was very helpful, polite, and prompt getting my adjustments made for my policy."
We responded:
"Lady, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "
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Kaylie Edwards

January 9, 2026

5  out of  5
rating by Kaylie Edwards
"Great people. Great service. Always friendly and helpful! Kaitlen was very helpful!"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency!"
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Angela Walker

January 7, 2026

5  out of  5
rating by Angela Walker
"I appreciate the service and help making changes to my policies. Great service !!"
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melissa beasley

January 3, 2026

5  out of  5
rating by melissa beasley
"Awesome staff with great attitudes who genuinely care for their customers"
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Erick Kennedy

January 1, 2026

5  out of  5
rating by Erick Kennedy
"Kaitlen and Amber are the best! I would recommend them to anybody looking to save money for better insurance. I’m the last person in my family to switch to State Farm and I wish I would’ve done it years ago."
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M. P. Sudduth

December 31, 2025

5  out of  5
rating by M. P. Sudduth
"Great service!! Communication is always great."
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Michael Bennett

December 30, 2025

5  out of  5
rating by Michael Bennett
"Very helpful and quick service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Megan Stephens

December 30, 2025

5  out of  5
rating by Megan Stephens
"Kristy saved me 100$ a month and got me everything I wanted with my policy!! She was so nice and helpful and even discussed things I didnt even know I could have with my policy I am so beyond grateful at how awesome she was with me and my needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Makayla Hill

December 30, 2025

5  out of  5
rating by Makayla Hill
"The whole team takes their time, understands what you need to find the best policy for you. They’re not the typical sales rep, just trying to meet quota, they understand and are patient. I appreciate you guys! Thanks! Fast forward, I received a call today letting me know that my auto insurance will decrease st renewal. I’m used to a slight increase at renewal. A definite Happy New Year for me. I appreciate you Amber."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andrew Reynolds

December 26, 2025

5  out of  5
rating by Andrew Reynolds
"I appreciate Natalie kings help with my life insurance policy, she was absolutely amazing. Very kind gentle speaking professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kukuua Dennis

December 26, 2025

5  out of  5
rating by Kukuua Dennis
"Natalie was great. I love how she do business very professionally. She gets to know you and makes you feel so comfortable talking with her. she don’t pressure you into anything she gave you time To look all over your insurance coverage, she don’t calling you all the time. like some Other insurance company. that’s what I love. I’m going to tell some of my friends about her thank you Natalie for helping me out with auto Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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destiny jennings

December 26, 2025

5  out of  5
rating by destiny jennings
"Wonderful experience all around! Knowledgeable and friendly service always!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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L

December 26, 2025

5  out of  5
rating by L
"Great service! Natalie was awesome!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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William H. Leonard

December 23, 2025

5  out of  5
rating by William H. Leonard
"I had a good experience with State Farm Samantha Alberson was very good , over all experience I give A' plus"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Martin

December 19, 2025

5  out of  5
rating by Lisa Martin
"I’ve been attempting to buy a new insurance policy, because mine was not on my side, talked with numerous agents and companies. Josh actually text me while I was at work, completely understood I was swamped at work, I took enough time to screenshot him existing policies and in no time had almost an identical policy in place for much less!! I gave him a date to contact me, when he called in less than 30 min., I had new policies in place, without ever leaving my home!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Drew Breeland

December 16, 2025

5  out of  5
rating by Drew Breeland
"Great people. Frindly and great rates. And Mrs Kristy was very helpful and informative"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sheila Brewer

December 16, 2025

5  out of  5
rating by Sheila Brewer
"Wonderful experience and an absolute please to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jennifer Duclos

December 5, 2025

5  out of  5
rating by Jennifer Duclos
"Kristy was very helpful and she made sure of explaining every detail about my auto and homeowner insurance . Very pleased with allstate and Kristy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"