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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Cumpton

May 22, 2026

5  out of  5
rating by Becky Cumpton
"Very helpful and friendly"
We responded:
"Thanks so much for the amazing review, Becky! We really appreciate your support here in COLUMBIA . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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keona barnes

May 21, 2026

5  out of  5
rating by keona barnes
"Great customer service experience! Natalie was friendly, professional, and very helpful throughout the entire process. She answered all my questions quickly and made everything easy and stress-free. I really appreciate the excellent support and would definitely recommend Natalie to others!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Nicole Boykin

May 18, 2026

5  out of  5
rating by Nicole Boykin
"Natalie was such a big help to us. She is so friendly and did a great job with our insurance needs."
We responded:
"We appreciate your review, Nicole. We are so happy that you had such a wonderful experience with State Farm Agent Samantha Alberson’s Team here in COLUMBIA ! "
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Jerry Havis

May 17, 2026

5  out of  5
rating by Jerry Havis
"Everything went good. She double checked my old policies to make sure I was getting better quality policy for the price."
We responded:
"We are grateful for your 5-star review, Jerry! Thanks for taking a moment to share your positive rating of State Farm Agent Samantha Alberson’s Team here in COLUMBIA . "
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Brooke Bumgarner

May 15, 2026

5  out of  5
rating by Brooke Bumgarner
"Absolutely wonderful ! She was so kind and professional!! She helped me get everything I needed at an amazing price!! I’m saving $100 a month thanks to her!"
We responded:
"Thanks so much for the fantastic rating, Brooke! We are so glad you had a positive experience with us here on State Farm Agent Samantha Alberson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Zora Farris

May 13, 2026

5  out of  5
rating by Zora Farris
"This office was very easy to work with and did a great job of matching me with the perfect policy! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Zora! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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cristy marshall

May 12, 2026

5  out of  5
rating by cristy marshall
"We recently switched from Geico to State Farm for our auto insurance, homeowners insurance, and construction homeowners coverage, and Natalie made a process that could have been stressful feel very manageable. She explained the different options in a way that actually made sense, answered all of our questions, and never made us feel like she was just trying to push us into something. She stayed on top of everything, checked in often, and helped make sure the insurance side was handled for our construction loan. The price was exactly where we needed it to be, and the service was better than we expected. Natalie really should be recognized for how much time and care she puts into helping people. The front desk staff has also been very kind every time we have dealt with them. If you need insurance or even just want to see whether you could save money, I would definitely recommend calling this office and asking for Natalie."
We responded:
"Thanks so much for the fantastic rating, cristy! We are so glad you had a positive experience with us here on State Farm Agent Samantha Alberson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Rebecca Baker

May 8, 2026

5  out of  5
rating by Rebecca Baker
"Josh Bullock was very helpful in getting quotes for a couple of our policies. He also made the adjustments our family needed. He was not pushy & was very patient working with me during a very busy time!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Samantha Alberson’s Team. "
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Lena Cowart

May 6, 2026

5  out of  5
rating by Lena Cowart
"Josh is extremely helpful and polite. I would highly recommend."
We responded:
"Lena, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Samantha Alberson’s Team—we are always here to help!"
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Brenda Daniels

May 5, 2026

5  out of  5
rating by Brenda Daniels
"Very helpful and professional. Great experience overall 10/10 recommend"
We responded:
"Brenda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "
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Sherry Bevels

April 30, 2026

5  out of  5
rating by Sherry Bevels
"Josh Bullock is great and amazing to work with. He is extremely thorough and attentive. Highly recommend him."
We responded:
"Sherry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Samantha Alberson’s Team is just a call or email away!"
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Rolanda Martin

April 28, 2026

5  out of  5
rating by Rolanda Martin
"Mrs Kristy Williams was the sweetest, i enjoyed getting my née insurance policy through her she made it so simple and easy for me, always answered my calls… the hospitality was the best even the ladies who answer the calls was so nice and generous"
We responded:
"Rolanda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Samantha Alberson’s Team—we are always here to help!"
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Paige Tolar

April 27, 2026

5  out of  5
rating by Paige Tolar
"I really appreciated how thorough and attentive Natalie was throughout the entire process. She answered all my questions, made sure I understood my options, and helped me choose a policy that fits both my needs and budget. It’s rare to find someone this dedicated—definitely recommend!"
We responded:
"Paige, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Samantha Alberson’s Team—we are always here to help!"
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C B Jacobs

April 24, 2026

5  out of  5
rating by C B Jacobs
"Slay was awesome!"
We responded:
"Thank you so much for the 5-stars, C! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Racheal Harris

April 23, 2026

5  out of  5
rating by Racheal Harris
"Nice friendly people, great customer service would recommend anyone to stop by state farm in Columbia, ms they are just awesome there ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Taylor Fairburn

April 21, 2026

5  out of  5
rating by Taylor Fairburn
"Very friendly staff! They are always eager to help and answer any questions that I may have!"
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Jacob Carroll

April 21, 2026

5  out of  5
rating by Jacob Carroll
"Slay has been a trusted advisor for my insurance needs for quite some time. Always helpful and courteous, proud to be a part of the Samantha Alberson State Farm family."
We responded:
"Thank you for the fantastic review, Jacob! We are always here to help with your insurance needs here in COLUMBIA . "
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Shelby Lucus

April 21, 2026

5  out of  5
rating by Shelby Lucus
"Slay was very personable and extremely helpful. Would recommend this insurance agent and company to many, many people."
We responded:
"Shelby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Samantha Alberson’s Team—we are always here to help!"
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Natasha Herring

April 20, 2026

5  out of  5
rating by Natasha Herring
"Slay is the best!! Very helpful and knowledgeable!!"
We responded:
"Thank you for the amazing review, Natasha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mia Dobbs

April 16, 2026

5  out of  5
rating by Mia Dobbs
"Kristy was wonderful. Very knowledgeable and a woman of her word. She was very helpful and helped with all of our insurance needs."
We responded:
"Thank you so much for the 5-star rating, Mia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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J.W. Cook Jr

April 13, 2026

5  out of  5
rating by J.W. Cook Jr
"Very professional and helpful"
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agent! We appreciate your business."
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Billy Gieger

April 8, 2026

5  out of  5
rating by Billy Gieger
"We were pretty hesitant to switch after being with Farm Bureau for so many years. They had always treated us well, so it wasn’t an easy decision to make. That said, Kristy Williams made the entire transition to State Farm feel effortless. She was knowledgeable, responsive, and took the time to answer our questions thoroughly, making the entire process feel easy and stress-free."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Samantha Alberson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in COLUMBIA ."
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Harold Shep

April 7, 2026

5  out of  5
rating by Harold Shep
"Excellent service"
We responded:
"Harold, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Samantha Alberson’s Team is just a call or email away!"
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Shu Gao

March 31, 2026

5  out of  5
rating by Shu Gao
"Natalie was able to help us save hundreds each month! Go see nat nat at State Farm to save on your quote today!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in COLUMBIA to know that you had such a wonderful experience with us here on State Farm Agent Samantha Alberson’s Team."
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Laura Broome

March 31, 2026

5  out of  5
rating by Laura Broome
"Awesome service! Very thankful for the assistance in filing my claim. She went above and beyond!! Highly recommended!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Samantha Alberson’s Team. "